Before & after
Bramble came in matted. She left doing zoomies.
"Bramble's coat had knotted right behind the ears after a wet fortnight on the prom. Priya had tried ringing for a week and never got through — I'm elbow-deep in shampoo most of the day. She booked at half ten at night, picked the Saturday 9:30 slot, and I saw it on my phone the next morning with her note about the clippers."
"Since the diary went online, the no-shows have dropped too. People can move an appointment in two taps instead of just not turning up."
Maya — owner and only groomer